Make sure you follow all the rules in order to get points in time. Every app has their own criteria to gain credits. For example: some apps need you to log in and complete the tutorial while others require you to successfully create an account in order to receive points. You will only get points on the first download of the app. Uninstalling and re-downloading the app will not help you gain extra points.
Sometimes, technical issues may cause a delay in points being credited to your account. Be sure to check your connection in order to avoid any discrepancy. There are times when you might have to wait (usually no more than 15 minutes) due to heavy traffic to see your reward points.
If you are still unable to receive your credits, please inform us by clicking on the support link at the “Profile” tab. Our customer support will consider and solve your issues within 24 hours.
There are also instances whereby the app has already been downloaded to your phone at the point of purchase. Hence you will not be able to get the points too.